The Basics
General
Account Information
We offer
storage space for web pages with global public access to those pages over
the Internet. We also offer a limited form of program execution known
as "cgi-bin." Our computers are Dual Pentium III 866Mhz+ servers with
1000MB+ of RAM running Apache 1.3.19 over a custom version of Red Hat
Linux. Apache responds to web page fetch requests from remote browsers
while Linux is one of several variants of the Unix operating system. Our
servers are connected to the Internet backbone over multiple, fully redundant
DS3 lines each having a capacity of 45 Mbps (Million bits per second),
and multiple, redundant OC3 lines each having a capacity of 155 Mbps (Million
bits per second).
Every customer gets his own password protected userid under Linux. By
logging in with his userid, the customer gains access to his web storage
space. Every userid "owns" a structure of disk subdirectories in the Linux
file system. The "root" of this structure is the "home" directory, found
at path "/home/userid." Note that this is somewhat similar to the MS-DOS
directory structure, except that there is no drive letter and forward
slashes are used instead of backward slashes. The path referred to above,
however is in relation to our own servers. When you FTP to your account
using your domain name and userid, you don't need to put in "home/userid."
You will automatically be taken there. Also note that your path might
be "/home2/userid" depending on which of our servers your domain resides
on.
Inside the home directory are many files and other directories. The most
important one is named "www". Every customer has his own separate "www"
subdirectory. Files placed in the "www" directory are visible to remote
browsers over the Internet, so this is where you want to place all your
html documents, graphics, sounds, files, etc. which you want people to
be able to access from the world wide web. For example, when a browser
asks for URL http://youractualdomain.com/page.html, Apache looks for the
file:
/home/yourdomain.com/www/page.html and sends it out.
Account
control panel map
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Getting Started |
Email Options
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First Step - account
configuration
Page won't load - helpful
hints
File Permissions
Uploading with FTP
Resources - links to
documentation |
Asterisk (*) below signifies the name cannot be the same as any
Users or aliases already on your domain.
webbased email - read
mail with your browser; links to /cgi-bin/wmail/wmail.pl
email redirects - use
to forward mail to other addresses
* simple
autoresponders - automatically sends message when mail
is sent to this alias
vacation autoresponders -
automatically sends message and captures email when mail is sent
to this POP
* mail lists - used to
create a simple mail list
* majordomo lists -
create majordomo lists and add, modify or delete subscribers
* subscribable mail lists -
combination maillist and autoresponder; automatically subscribes
the addresses that send
mail to it and sends an autoresponder |
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Site
Maintenance
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password protected directories - automatically protect
a subdirectory with a username and password of your choice
site manager - view,
create, delete and zip directories; view, modify, create, rename,
delete, upload, zip or unzip a file; set permissions on
a file or directory; execute shell commands; add
a counter or the date and time to a web page
online help desk - online
manual, knowledge base, live chat with Support
sitemonster - easy
to use web site creation tool
install Fronpage extensions
- used to install and remove Frontpage extensions and to change
the Frontpage password
ticketmonster - submit
a trouble Ticket toTechnical Support; please include complete details
of the problem including URLs and relevant
Usernames and passwords
install ssl certificate -
Generates a CSR to be sent to a Digital Certificate vendor such as
Verisign.com orThawte.com; also used to install
the Certificate once it's received from the vendor.
Note the secure Certificate name would be "www.yourdomain.com".
park subdomain - points
subdomain.yourdomain.com to yourdomain.com or if you choose it points
it to a subdirectory within
yourdomain.com |
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User
Accounts
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Site Statistics
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view
user accounts - view
users, their type and user's
quota (mail inbox quota only)
add/edfit user accounts
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add or delete users and
change user passwords
account password control -
reset Monstercontrols
password and main user
password |
download your access logs
site statistics - view
visitor statistics, raw access log and error log; turn on hostname
lookups (shows
hostname instead of IP number in stats); create
a crontab to automatically save the access log weekly
wusage config - change
frequency from daily to weekly, automatically update wusage stats
and filter
URLs from stats)
go to wusage - a link
to your web site's visitor statistics
wusage docs - a link
to Wusage documentation to read the Wusage 7.1 manual |
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Script
Archive |
Suggestion
Bin |
Account
History |
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Install
or uninstall features and
add Mysql or Msql Databases. |
Submit a suggestion about Monstercontrols or
other features included with your account.
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Shows
when the account was created and when
Users were added.
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Current
Network Status |
Billing
Monster |
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Notices
about network and server issues that may
affect access or performance.
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View current invoice and detailed account history;
requires Customer ID and password.
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The
Index Page
The filename
of your home page should be index.htm or index.html. The webserver will
automatically send the file at path /home/yourdomain.com/www/index.htm
when a browser specifies http://www.yourdomain.com. When your account
is set up, there will be an index.htm page already installed. This just
tells anyone accessing your domain that your site is under construction
and will be available soon. You will replace this file in the www directory
with one of your own creation. If you wish to use any of the cgi features
we provide that use Server Side Includes (SSI), you must name your page
with the .sht or .shtml extension. You can put an index.htm file in any
subdirectory that you wish, and it will be the default page served when
you don't want your visitors to have to type a full page URL reference,
for example, http://www.yourdomain.com/whatever instead of http://www.yourdomain.com/whatever/page.htm,
or http://www.yourdomain.com/whatever.htm.
FTP
Access
Now that
we know where the files have to be located in order to be visible from
the Internet, just how do we put the files there? There are several ways,
depending on your computer system. For the Macintosh, a program called
"Fetch" is used. Microsoft Windows systems use "WS_FTP."
Look further in this manual for detailed instructions on each of these
programs.
Telnet
Access
A telnet
account is just another name for Unix/Linux userid. When you sign up with
us, you get a userid and password. You may ask for more than one such
userid. See the Fee Schedule for pricing. Each telnet account for your
domain has its own separate home directory, but shares the same www and
FTP directories.
You need
a telnet program to access your telnet account. Simply put in yourdomain.com
as the host, and connect to the server. When you are connected, you will
be prompted for your userid and password.
Some of
the programs available at the shell prompt are:
- mail -
a primitive email program
- pine -
a more powerful email program
- ftp -
to FTP onto other sites
- telnet
- to telnet to other sites
- pico -
an easy to use text editor
- vi - a
not so easy to use (but standard) text editor
- lynx -
a text-based world wide web browser.
In general,
it's a pretty complete POSIX environment. You access these programs by
typing in their names and then following commands relevant to each program.
If you need help with any of the programs, at the shell prompt, type man
and the name of the program to get instructions for that program online.
If your problem is not knowing the name of the program, try apropos subject
(i.e. apropos mail). It is important to remember that Unix is case-sensitive,
and that "Index.htm" is not the same as "index.htm."
Note:
If you experience
problems with your telnet program when accessing the above programs you
will need to make a entry in your login directories .bash_profile
file. Just add the following to the last line export TERM=vt100.
This will allow you to access all shell programs properly.
9+
Character Names
A name of
anywhere from 3-16 letters is legal for email accounts, FTP accounts,
and telnet accounts and may include upper and lower-case letters, numbers
and hyphens. There is no limitation for file names on the server but spaces
are not normally used on Unix systems and may cause problems.
Wusage
and Access Logs
To count
accesses, there is a directory called wusage in your www directory. To
access it, just log on the Internet and with your web browser, go to:
http://www.yourdomain.com/wusage
You will
see a webpage with statistics for your domain for the previous week. If
you are a brand new domain, you won't see any statistics there yet. If
you go to the link from that page leading to Weekly Reports, you will
see a much more detailed report, including pie charts, graphs, etc. These
reports are automatically generated for you once each week, and are stored
in one place so you can compare weekly statistics easily.
If you would
like to see domain names in your stats rather than just IP numbers, put
an empy file in your wusage directory called dns (no extensions). This
will act as a switch and reverse authentication will be activated for
the domain.
In your home
directory, you will see a file called access-log. You can download this
file and open it in any word processor to see exactly what files were
accessed, what domain the visitor came from, the dates and times of each
visit, etc.
Checking
Server Space Usage
You can find
out how much space is in use by the www files for your domain by using
Telnet to log into your account and then from the Unix prompt, typing
the following:
du -s /www/htdocs/yourdomain
This will
give you a report back of the number of kilobytes (k) all files in your
www directory add up to.
If you have
an anonymous FTP area, also check:
du -s ~ftp/yourdomain.com
To check
how much space is being used by files in your home directory, type:
du -s $HOME
Adding up
the results from all three of these commands will give you the total amount
of space you are using, but a simpler way of checking all three directories
is to type:
du * www/*
anonftp/* -c
You will
then see a space report for each directory (-a to see for each file) and
at the end, a total.
Changing
Your Password
To change
your password, Telnet to your account. After logging in with your username
and password, at the Unix prompt, type: passwd
A script
will ask you to type in your old password, then the password you want
it changed to will be asked for twice to verify. This will not work for
POP-only accounts. There is no way you can change the password for those
accounts - they must be changed by sending us email and we will take care
of it.
Zip/Unzip
Files
This Unix
program is compatible with the zip program for DOS and Windows. To zip
files, first have the files uploaded to your server, then log into your
account with Telnet. Navigate to the directory where the files are that
you want to zip (for instance by typing cd www then cd sounds). Then type:
zip myzip file1 file2 file3
This puts
the files "file1", "file2", and "file3"
into a new zip archive called "myzip.zip". On the other hand,
if you had the archive "myzip.zip" and wanted to get back the
files, you would type: unzip myzip
Typing zip
or unzip by itself will give you a usage summary, showing nearly all the
options available.
Accessing
Your Email
Email Client
Settings
Eudora 5.1
1.
Download and install Eudora 5.1
2. From the Menu bar select "tools" and then "options"

3.
Select "getting started" in the options Menu

4.
In "Real name", enter the name you would like to see when
sending e-mails
5) In "Return Address", enter the email address you wish to
send mail from: name@yourdomain.com
6) In "Mail Server (Incoming)", enter yourdomain.com.
7) In "Login Name", enter the User name of your account.
8) In "SMTP Server (Outgoing)", enter in yourdomain.
9) Click OK
10) Click on the "checking Mail" tab.
11) Enter your domain name as the mail server and enter your username
in the login name section. You may also want to select the save password
box.

Testing
your e-mail:
Select
"Check Mail" under the File menu.
Enter your password into the Password Window that pops up, then click
on the Proceed button.
Eudora will check to see if you have email.
You can now send a test email message to yourself and then check to
see if it gets returned to you. If you checked "Save Password",
Eudora will not prompt you again for your password after the first time.
Note: Your default email address is yourdomain@yourdomain.com This is
where all of your email will be sent to, unless other configurations
take priority (such as autoresponders and redirects).
Microsoft
Outlook Express

1)
In the Menu bar click on "tools" and then "accounts"
2) Click on "add" and then "mail"
3) In Display Name, type your name. Click "Next"
4) E-mail address: enter yourname@yourdomain.com Click "Next"
5) My incoming mail server is a "POP3".
5) Incoming Mail (POP3 or IMAP)server: Enter your domain.com
6) Outgoing Mail (SMTP) server: Enter yourdomain.com
7) Click Next
8) POP account name: User Name Password: Your Password Click "Next".
9) Internet Mail Account Name: Your can name this whatever you would
like. It can always be changed later
10) Choose your connection type depending on your connection method.
11) Click "Finish"
Microsoft Outlook 2000/XP
1)
In the Menu bar, select "tools" and then "accounts"
(98/00). Or, "e-mail accounts" (Win XP)

2)
Select add a new E-mail account

3)
Select POP3 and click next

4)
Fill in all information. Enter your name, your e-mail address, your
username and password. Both the Incoming and outgoing mail server will
be your domainname.com
5) You can then select "test account settings". Microsoft
Outlook will then test the configuration for your POP e-mail account.
6. You are now all set to send and receive e-mail and add more accounts
if needed.
Netscape Communicator 6
1)
From Netscape Composer select "edit" and then "mail/news
account settings"
2) Select new account.
3) Select ISP or email provider and click next.

4)
Enter your name and e-mail address and click next.

5)
Select POP as your incoming mail server. Then enter your domain name
for both the
incoming and outgoing mail server. Click next.

6)
Enter your User Name for your account.
7) Enter any name that you would like to call this account. Example:
Home Account.
Click Next
8) Verify all account information and click "finished"
9) You have successfully configured Netscape Composer to be your email
client.

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